Course Description: Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to c...
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Course Description: All social care services are required to have robust confidentiality and information handling processes. This course explains ...
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Course Description: People living in residential care come from a variety of culturally and linguistically diverse backgrounds. This course explo...
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Course Description: People receiving home care come from a variety of culturally and linguistically diverse backgrounds. This course explores the ...
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Course Description: This course explores the significance of the partnership of Aotearoa New Zealand and Tikanga practices. Learning Outcomes: Aft...
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Course Description: Complaints are an inevitable part of customer service. This course explores the elements of a positive complaints culture and ...
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Course Description: How would you like to be treated if you need to receive care in your home? Learn how to provide a five star customer service e...
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Course Description: How would you like to be treated? Learn how to provide a 5 star service experience for people in your care home Learning Outco...
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Course Description: Outline some of the physical and psychological changes that can occur when a person has Motor Neurone Disease or Multiple Scle...
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Course Description: Outline some of the physical and psychological changes that can occur when a person has Motor Neurone Disease or Multiple Scle...
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Course Description: Meaningful activities play a pivotal role towards meeting a person's needs and can improve health and wellbeing. This course ...
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Course Description: Describe common forms of dementia and the symptoms that a person may display. Acknowledge the unique needs of each person with...
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Course Description: As symptoms progress, a person living with dementia may find it increasingly difficult to express their needs. Changes in beh...
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Course Description: Effective documentation is key to gaining insight into changes in behaviour among residents living with dementia. This course...
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Course Description:In this course you will learn to recognise and respond to the unique challenges that may be encountered when caring for a person...
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Course Description: Define meaningful activities and explore their role in maintaining the wellbeing of people living with dementia. Learning Outc...
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Course Description: In this course you will learn practical approaches to assist care staff to understand and be able to respond effectively to th...
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Course Description: It is important for staff to be able to identify causes and triggers for changes in behaviour among residents living with dem...
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Course Description: In this course you will learn how sleep patterns and routines change as people get older, and how people living with dementia ...
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Course Description: In this course you will learn how behaviours related to dementia may arise as a result of unmet needs. We will explore how you...
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Course Description: Identify the causes, symptoms and implications of Urinary Tract Infections (UTIs). Describe practical approaches to the manage...
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Course Description: Define the types of diabetes and the everyday management strategies required to maintain the health of those you provide care ...
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Course Description: Define the types of diabetes and the everyday management strategies required to maintain the health of those you provide care ...
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Course Description: This course will help you to recognise and respond to the complications that can occur when a person has diabetes and explain...
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