Residential Care

 (includes Te Reo Maori captions) Course Description: All people who use a health or disability service are protected by the Code of Rights. This c...

Course Description: Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to c...

Course Description: Use of restraints and restrictive practices can impact a person's human rights, their quality of life, as well as their safet...

Course Description: Complaints are an inevitable part of customer service. This course explores the elements of a positive complaints culture and ...

Course Description: Bereavement is a natural experience that everyone, at some stage of their life will encounter and supporting people who are ex...

Course Description: Did you know that falls account for 40% of injury-related deaths and one percent of total deaths in the over 85's. They can h...

Course Description:  One of the key roles of care staff is the maintenance of people's personal hygiene and showering a person also provides the o...

Course Description:  Learn what constitutes bullying & harassment and explore how to prevent or respond to these behaviours. Workplace bullyin...

Course Description: Effective documentation is essential in the delivery of quality care and support. This course identifies and describes the var...

Course Description: It is a fundamental human right to live without discrimination and Equality, Diversity and Inclusion is one of the fundamental...

Course Description: Effective time management is a skill that is often developed over time, but it's imperative to ensuring that you manage all th...

Course Description: Conflict can we difficult to work through, particularly in a workplace. In this short course, you will learn how to recognise ...

Course Description: Effective communication can increase job satisfaction and can help you to build meaningful working relationships. In this shor...

Course Description: Vulnerable people are at risk of being subjected to a range of abuses. This course explores the nature of elder abuse and str...

Course Description: In Australia sepsis is one of the leading causes of death with more deaths than prostate cancer, breast cancer and HIV/AIDS co...

Course Description: This course demonstrates the role of a leader as a role model in engaging their team and illustrates the skills required for e...

Course Description: In this course you will learn how dysphagia may affect a person and explore appropriate care strategies. Includes information ...

Course Description:In this course you will learn to recognise and respond to the unique challenges that may be encountered when caring for a person...

Course Description: This course will provide you with the skills required to obtain person's thorough medical history and to conduct a cardiopulmon...

Course Description: By completing this course you will develop the knowledge and skills required to conduct a systematic head to toe assessment. L...

Course Description: In this course you will learn to identify the tools to assess depression in older people as well as describe how to administer...