Residential Care

 (includes Te Reo Maori captions) Course Description: All people who use a health or disability service are protected by the Code of Rights. This c...

Course Description: Use of restraints and restrictive practices can impact a person's human rights, their quality of life, as well as their safet...

Course Description: Dignity of risk supports individuals to take positive risks that can lead to improved quality of life, independence and self-e...

Course Description: Psychotropic medications can be prescribed for older people to treat certain conditions; however, there are risks associated w...

Course Description: Every person we care for has individual needs and preferences. This course outlines the principles of person-centred care, exa...

Course Description: Current research indicates that about half of older New Zealanders experience some level of loneliness, and 8-9% feel lonely a...

Course Description: Pain can be a debilitating experience for the older person, affecting them both mentally and physically. This course explains...

Course Description: This course explores the principles of managing handover to promote effective communication and consistent levels of care. You...

Course Description: In this course, we highlight the importance of effective laundry procedures and identify safe working systems that reduce risk...

Course Description: Anxiety can be experienced in many ways and can often interrupt a person’s daily living routines. This course identifies diffe...

Course Description: In this course you will learn how sleep patterns and routines change as people get older, and how people living with dementia ...

Course Description:  Epilepsy is a complex neurological condition. With insights provided by carers and individuals living with epilepsy, this cou...

Course Description: There are a variety of analgesics available to support pain management in aged care. This course presents the different type...

Course Description: Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to c...

Course Description: Complaints are an inevitable part of customer service. This course explores the elements of a positive complaints culture and ...

Course Description: Bereavement is a natural experience that everyone, at some stage of their life will encounter and supporting people who are ex...

Course Description: Did you know that falls account for 40% of injury-related deaths and one percent of total deaths in the over 85's. They can h...

Course Description:  One of the key roles of care staff is the maintenance of people's personal hygiene and showering a person also provides the o...

Course Description:  Learn what constitutes bullying & harassment and explore how to prevent or respond to these behaviours. Workplace bullyin...

Course Description: Effective documentation is essential in the delivery of quality care and support. This course identifies and describes the var...

Course Description: It is a fundamental human right to live without discrimination and Equality, Diversity and Inclusion is one of the fundamental...

Course Description: Effective time management is a skill that is often developed over time, but it's imperative to ensuring that you manage all th...

Course Description: Conflict can we difficult to work through, particularly in a workplace. In this short course, you will learn how to recognise ...

Course Description: Effective communication can increase job satisfaction and can help you to build meaningful working relationships. In this shor...