Communication: Supporting Individuals

Course Description:

Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to communication and explore strategies that support positive communication which considers the individual needs of those you support.

Learning Outcomes:

After completing this course, participants should be able to:

• Discuss the importance of effective communication for the delivery of safe, quality care and support
• Identify potential barriers to effective communication when caring for individuals with a variety of communication needs
• Recognise the importance of adapting communication approaches and identify key strategies to support individual communication needs

Who is this course appropriate for:

This course is appropriate for all staff.

Continuing Professional Development Hours:

Up to 8 hours can be earned completing this course.

You can earn 1 Continuing Professional Development (CPD) hour by completing the video and assessment questions. If you wish to extend your learning and earn up to an additional 7 CPD hours, you may download the extension exercise which is attached to this course.

View the trailer below to preview the course: